Ship software that thinks,
not slideware that sits.
Rack InfoTech is an AI software and automation studio for teams tired of hearing "let's schedule a workshop." We build the AI agents, SaaS products, and custom systems that quietly run your business by the time your competitor's kickoff deck is finished.
Trusted by ambitious teams shipping into production
Built like a product team,
priced like a partner.
Most agencies bill hours. We bill outcomes — throughput, revenue, time-to-decision. Every engagement starts with the metric we're moving.
3-week discovery to running prototype.
A working system, not a specification. You'll see real data flowing through real agents before the second invoice.
Average throughput lift measured 90 days post-launch across our automation deployments.
Enterprise-grade by default
SOC 2 controls, encrypted at rest, audit logs on every action — not an upsell.
Own the code, keys, and model
Nothing lives on our servers you don't have full access to. Zero vendor lock-in on day one.
ROI, or the sprint's on us
Milestones are tied to measurable business outcomes — not story points completed.
A senior team every sprint, not just at the pitch.
The engineer who scopes the work is the engineer who ships it. No offshoring the hard parts to a JIRA ticket after signing.
Five capabilities.
One product-grade standard.
Whether it's an AI agent handling first-line support or a multi-tenant SaaS platform running your industry, the bar is the same: quiet, fast, correct.
AI Automation Services
Multi-agent systems, workflow automation, chatbots that actually resolve tickets, and end-to-end business-process automation stitched into the tools you already use.
Custom Software Development
CRMs, ERPs, internal dashboards, and enterprise systems tailored to how your business actually operates — not how the SaaS you outgrew wanted you to.
Website Development
Corporate, marketing, and high-conversion product sites — sub-second, SEO-clean, on any CMS.
Mobile App Development
Native iOS and Android, plus Flutter and React Native for teams that need to move on both stores.
SaaS Development
MVPs, multi-tenant platforms, billing, admin — the un-glamorous parts SaaS quietly needs to grow.
Deep enough in your domain
to argue back.
We've shipped in enough verticals to know where the sharp edges are — and where "AI-powered" is a headline vs. a real lever.
Five stages.
Every one of them ends in something you can click.
We resist the temptation to disappear for four weeks and emerge with a PDF. Every stage produces working software or a real, testable artifact.
Discovery sprint
Two working sessions, one written brief, one shared roadmap — priced flat, no strings.
Architecture
System design, model selection, data-flow diagrams — reviewed with your engineering lead.
Build in the open
Weekly demos on staging. You test what we ship the day we ship it.
Launch & measure
Production cutover, monitoring hooked to your stack, launch retro on day 5.
Iterate & scale
Optional retainer — new agents, new modules, or a clean handoff to your team.
A stack chosen for
uptime, not resumes.
We pick tools our clients can hire for and our engineers can debug at 3am. No mystery frameworks, no proprietary black boxes.
AI & ML
Frontend
Backend
Mobile
Data & Storage
Cloud & DevOps
The kind of quotes
you can only get by shipping.
Rack replaced a six-person triage team with three well-designed agents in eight weeks. Ticket resolution dropped from 14 hours to 42 minutes — and no one on the team was laid off. They were redeployed to work customers actually pay for.
Their discovery sprint alone was worth the retainer. We stopped a rebuild we'd already sold internally.
A partner who says "that's the wrong thing to build" is worth ten who say yes to everything.
We started in 2012 as a two-person consultancy. We're still small on purpose.
Rack InfoTech is 34 engineers, designers, and ML practitioners across Pune, Bengaluru, and remote. Small enough that the founding engineers still write code. Big enough that we can staff four concurrent enterprise engagements.
Bring us the metric
you can't move.
30-minute call, no deck. We'll tell you honestly whether we'd take on the work — and if we would, what the first four weeks look like.