Rack InfoTech
Not chatbots that read your FAQ back to you. Real agentic systems — planning, using tools, taking action — running against production data.
Chains of agents that plan, call tools, and hand off to humans only when judgement is needed.
Support, sales, and internal copilots grounded in your data with clean RAG and citations.
Form intake, data reconciliation, cross-system sync — automated where it earns its cost.
If a task can be expressed as clear rules, we write plain code. LLMs come in for ambiguous, judgement-based work.
Every production agent has bounded tool access, structured outputs, and human review gates for high-stakes decisions.